4500 Privacy Policy — User Data Protection
Your privacy is our priority. This page explains in detail how the 4500 platform collects, uses, stores, and protects the personal information of users in Malaysia, in line with best practices in data protection.
Updated: 2026Information We Collect
To deliver efficient and secure services, the 4500 platform collects several categories of information from users. This is done directly through the registration process and automatically as you use the platform.
Account Information
When creating an account, you are required to provide your full name, email address, phone number and date of birth. This information is used to verify your identity and ensure compliance with the minimum age requirements set by 4500.
Device & Browser Information
We collect technical information about the device you use to access the platform, including device type, operating system, browser version, IP address, and time zone. This data helps us detect suspicious activity and ensure optimal platform performance for all users in Malaysia.
Payment Information
To process deposits and withdrawals in MYR, we retain information related to the payment methods you have registered, such as the bank account or digital wallet holder's name. Full account numbers are not stored on our servers and are handled exclusively through certified payment providers.
Usage Data
We record your activity on the platform, including games played, bets placed, session duration, and account settings preferences. This data is used to improve the user experience and identify any technical issues.
Why We Use This Information
Every piece of information collected by 4500 has a specific and legitimate purpose. We do not use user data for any purpose other than those stated below:
- Account management: Verifying identity, processing logins, and managing user account settings.
- Transaction processing: Processing deposits, withdrawals and financial statements in MYR accurately and securely.
- Platform security: Detecting and preventing fraud, unauthorised access, and account misuse.
- Service improvement: Analyses usage patterns to improve the interface, performance, and overall user experience.
- Service communications: Sending important notifications regarding your account, security updates, and policy changes.
- Legal compliance: Meeting legal and regulatory obligations applicable under Malaysian jurisdiction.
4500 will not sell, rent, or commercialise users' personal information to any third party for marketing purposes without the explicit consent of the user concerned.
Cookies & Tracking Technologies
The 4500 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
The types of cookies we use include:
- Session cookies: Required to keep you logged in during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your language settings and display preferences to ensure a consistent experience on every visit.
- Analytics cookies: Collects aggregated, anonymised usage data to help us understand how users interact with the 4500 platform.
- Security cookies: Used to detect and prevent fraudulent activity and to maintain the integrity of user sessions.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality or availability of some platform features.
Data Storage, Security & Sharing
Storage & Security
All users' personal information is stored on servers protected by SSL encryption and the latest technical security measures. Access to user data is restricted to 4500 staff with a legitimate operational need, and all access is audited on a regular basis.
We retain user data for as long as your account is active or as needed to provide our services. Following account closure, data is kept for a period defined by applicable legal requirements before being permanently deleted.
Third-Party Sharing
4500 does not share users' personal information with third parties except in the following situations:
- Payment service providers required to securely process your MYR transactions.
- Legal authorities or regulatory bodies with valid jurisdiction in Malaysia, where required by law.
- Third-party technical service providers acting as data processors under 4500's instruction and bound by strict data protection agreements.
In all data-sharing instances, 4500 ensures that recipients maintain data protection standards equivalent to our own.
Your Rights as a User
As a user of the 4500 platform, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold in relation to your account.
- Right to Rectification: If any of your personal information is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.
- Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data. Such requests will be processed subject to any legal obligations that require us to retain the data.
- Right to Object: You have the right to object to the processing of your personal data for specific purposes, such as marketing communications.
- Mobile Rights: You may request your personal data in a machine-readable format for transfer to another service provider.
To exercise any of the above rights or to enquire further about this privacy policy, contact the 4500 team by email at: [email protected]. We will process your request within a reasonable timeframe.
For general enquiries about the platform, you may also refer to our FAQ us.
Policy Changes & Contact Us
4500 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to users via in-platform notifications or an email to your registered address. The latest version of this policy will always be available on this page, clearly marked with the date of the most recent update.
Continued use of the 4500 platform after a policy update is published constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we handle your personal information.
If you have any questions, concerns, or complaints regarding your privacy and data protection on the 4500 platform, please reach out to us through the following channels:
- Email: [email protected]
- Help Page: FAQ
This policy is governed by applicable Malaysian laws on personal data protection.
Still Have Questions About Your Privacy?
Contact our support team or visit the FAQ page for more information on how 4500 protects your data.